Case study · Smartfix

A brand that grew with the business

Two chapters of one Perth trade brand: Smartfix Multi-trade & Services, then Smartfix Electrical & Air Conditioning. The logo, the mascot marks, the print, and the brand out in the real world.

Client
Smartfix
Chapters
Multi-trade, then electrical & air con
Work
Brand marks, brochures, flyers, review cards, catalogue copywriting and illustration

Multi-trade & services

One call, every trade. A bold orange wordmark with Colin the chameleon, built to work on a dark van panel as well as a white flyer.

Primary logoFull colour, for light backgrounds.

Reversed logoFor dark backgrounds, vehicles and uniforms.

Colin wrapped around the S mark
Colin wrapped around the S mark, reversed
Colin sitting on top of the S mark
Colin sitting on top of the S mark, reversed
Smartfix van with the multi-trade logo, phone number and QR code on the side
FleetThe logo at its biggest: on every van, with the number and a QR code.
Smartfix technician in uniform talking with a family in their kitchen
Smartfix technician placing a branded sticker inside a switchboard

Trifold brochureLeft behind after every job: the services, why homeowners trust Smartfix, and what to look after next.

The outside of the trifold brochure laid flat: services list, review request with QR codes, and the front cover

Trifold, outsideServices, a review request with a QR code for each region, and the cover.

General DL flyer, front
April DL flyer, front
Split system air con flyer, front

DL flyersA general flyer, a seasonal April drop and a split system offer, all from one layout system.

General DL flyer, front
General DL flyer, back, listing every trade

Front and backProof on the front, every trade on the back.

Square card, front: one call, every trade
Square card, back: leave us a review, with Colin and two QR codes

Review cardHanded over at the end of a job: every trade on one side, a review request from Colin on the other.

Electrical & air conditioning

The business narrowed its focus, and the brand followed. Same orange, same Colin, a new name line: Electrical & Air Conditioning.

Primary logoThe new name line, for light backgrounds.

Reversed logoFor dark backgrounds.

Catalogue front cover: Smartfix Electrical & Air Conditioning, powering your home
Catalogue back cover with a Smartfix technician and van

CatalogueA 16-page catalogue that stays in the home. I wrote every page of content, and illustrated the earthing diagrams and the Help Colin find the customer maze.

Flip through

Inside the catalogue

Keep scrolling to turn the pagesSwipe to turn the pages

Catalogue front cover
Front cover
Pages 2–3 · A message from the founder and the contents
Pages 4–5 · Electrical services, with QR codes to read more
Pages 6–7 · Why proper earthing matters, with diagrams I illustrated
Pages 8–9 · Ducted air conditioning and air con installs
Pages 10–11 · Customer testimonials and air con servicing
Pages 12–13 · Power, protect and maintain, and the Help Colin find the customer maze I illustrated
Pages 14–15 · An electrical safety checklist and notes page
Catalogue back cover
Back cover

More from Smartfix

The thinking behind the work

These pieces sit inside a bigger story: a mascot turned into a brand system, a website rebuilt around the services, and a marketing team built from the ground up.

Next step

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